General Manager
Q2 Solutions Hotel Engineering Software
Deliver world-class engineering
Manage assets with ease using our hotel engineering software, designed to schedule and deliver planned maintenance while coordinating reactive work. Monitor energy usage, enhance team productivity, and oversee contractors with this invaluable tool. Our hotel engineering software ensures an efficient and productive engineering operation, becoming an essential part of your engineering arsenal.
Streamlined operations, elevated services
Reactive Work
Our cutting-edge software brings unprecedented agility to your reactive work management. Through flexible workflows and automated escalations, hotel engineers are armed with the tools to provide fast, efficient, and superior service.
Benefits
- Enhanced responsiveness to guest and staff requests
- Flexible workflows and automated task escalation for greater efficiency and reduced downtime
- Improved communication across teams
- Superior guest satisfaction through timely issue resolution
- Database of common issues and solutions
Key Features
- Simple request submission by any staff via mobile
- Automated workflows based on work type and staff skills
- Automated escalations
- Instant notifications
- Capture before/after photos
Predictability Meets Excellence
Planned Maintenance
We understand the importance of preventative maintenance in hotels. Our intelligent guestroom checklists and equipment planned maintenance modules allow for thorough, regular inspections, ensuring a premium guest experience.
Benefits
- Extend asset life through regular maintenance
- Avoid unexpected breakdowns
- Improve guest experience with well-maintained rooms & facilities
- Increased efficiency and predictability of operations
- Lower maintenance costs in the long run
Key Features
- 500+ pre-built & customisable routines
- Planned work calendar
- Smart task lists
- Automatic work orders for follow-on work
- Frequency and lead-time management
- Advance assignment to staff or contractors
- Automatic notifications for outstanding work and rescheduling
- Room View for room maintenance focus
- Share documents, instructions, safety notes
- Track labour and material costs
- Before/after photo capture
- Performance dashboards and reports
Streamlining Partnerships, Simplifying Operations
Contractor & Supplier Management
A well-managed network of contractors and suppliers is crucial for smooth hotel operations. Our software takes the complexity out of contractor and supplier management, ensuring every detail is under control.
Benefits
- Improved relationships with contractors and suppliers
- Easy access to necessary service details and contacts
- Reduced risks associated with third-party services
- Increased operational efficiency through seamless coordination
Key Features
- Easily maintain contractor and contact details
- Manage key expiry dates for access cards, licenses, insurances
- Automatic notifications to contractors of work assigned to them
- Document storage
- Performance rating
Lifecycle optimisation and effective ongoing utilisation
Asset Management
Benefits
- Extend asset lifespan through optimal management
- Efficient management via QR code scanning
- Better Capex planning with clear asset lifecycle and performance visibility
- Reduced instances of asset loss or misuse
- Streamlined audit and compliance processes
Key Features
- Maintain a comprehensive asset register
- Implement manufacturer/supplier recommended maintenance programs
- Manage service contracts
- Track maintenance costs
- Automatic Asset valuation
- Generate or use existing QR/Bar codes
Aim for higher efficiency and better sustainability.
Energy & Utility Management
Q2 Solutions software suite helps hotels become more energy-efficient, saving resources and reducing operational costs. Monitor energy consumption usage and compare to budget down to the asset level to determine actions you can take to improve your overall energy efficiency.
Benefits
- Reduced operational costs due to energy savings
- Improved compliance with environmental regulations
- Enhanced reputation for sustainability
- Proactive identification and rectification of energy waste
Key Features
- Track energy and utility consumption
- Unlimited assets
- Unlimited meters
- Track budgets and actuals per asset
- Monitor historical trends
- Generate alerts
- Multiple currency support
- Custom units of measure
- Performance dashboards and reports
Accuracy, Efficiency, Optimisation
Inventory Management
Managing hotel inventory can be a complex task, but Q2 Solutions software makes it effortless. From linens to equipment, every item is accounted for, ensuring a smooth-running operation.
Benefits
- Accurate and real-time tracking of all hotel inventory
- Prevention of stock-out or overstock situations
- Cost savings with better inventory control
- Efficient management of supplies for uninterrupted services
- Time savings thanks to automated inventory tracking
Key Features
- Unlimited Inventory Items
- Unlimited Stores
- QR Code / Barcode support
- Multiple valuation methods
- Track inventory transactions & history
- Automate inventory transactions on work order completion
- Monitor inventory balances, transactions and valuation
Financial prudence & Strategic Planning
Budget Controls
Effective budget management is crucial for a hotel’s success and the meeting of its financial objectives. Our software offers smart budget controls that assist in planning, tracking, and optimizing expenditures, ensuring maximum ROI for each investment.
Benefits
- Improved financial planning and control
- Prevention of budget overruns
- Easy tracking and auditing of expenses
- Enhanced decision-making due to clear financial insights
- Increased profitability through effective cost management
Key Features
- Unlimited budget categories
- Set budgets by department
- Automatically track actuals from software transactions
- Drill down analysis
- Dashboards and reports for real-time insights
Proactive Detection and Swift Resolution
Fault Analysis
With our comprehensive fault analysis capabilities, your hotel can proactively identify recurring issues and act swiftly to rectify them, ensuring uninterrupted services for your guests.
Benefits
- Better understanding of recurring issues for long-term solutions
- Improved operational efficiency and reduced maintenance costs
- Enhanced guest satisfaction due to swift problem resolution
- Informed decision-making for maintenance and replacements based on fault patterns
Key Features
- Identify commonly reported faults
- Root cause analysis
- Identify equipment and machinery requiring replacement or upgrade
- Monitor frequently used inventory materials
- Track stock levels to minimise downtime